At Hamkool Logistics and Transportation Limited, we provide premium chauffeur-driven transportation and logistics services tailored to your needs. Below are answers to common questions to help you understand our offerings and ensure a seamless experience.
-
Are your vehicles available for self-drive?
No, all our vehicles are chauffeur-driven to ensure a premium, safe, and stress-free experience. Our professional chauffeurs are highly trained to provide exceptional service, allowing you to relax or focus on your priorities while we handle the driving.
-
What are the rates for your rental services?
Our rental rates are for daily use, typically from 7:00 AM to 7:00 PM. Any additional hours beyond 7:00 PM incur an extra charge of ₦1,000 per hour, payable directly to the chauffeur. Rates are quoted for in-state travel, with additional charges for out-of-state trips.
-
Are fuel costs included in the rental rates?
No, the rental rate includes the first full tank of fuel. Subsequent fuel costs are the responsibility of the client, ensuring transparency and flexibility based on your travel needs.
-
Can vehicles travel outside Lagos State?
Yes, our vehicles are available for out-of-state travel. However, additional charges apply depending on the destination. Contact us at info@hamkool.com or +234 805 192 2906 for a customized quote.
-
When is payment required for rentals?
Payment must be confirmed before the rental period begins to secure your booking. This ensures a smooth and uninterrupted experience with our premium services.
-
How can I make a payment?
Payments can be made via direct bank transfer to our designated accounts or through secure online payment platforms. Details will be provided upon booking confirmation for your convenience.
-
What types of vehicles are available for rent?
Our fleet includes a range of premium vehicles, from executive sedans and SUVs to luxury vans, all chauffeur-driven. Whether for corporate travel, events, or personal use, we have the perfect vehicle to meet your needs.
-
Do you offer logistics services in addition to car rentals?
Yes, Hamkool provides comprehensive logistics solutions, including last-mile delivery, freight transportation, and warehousing. Our services are designed to support businesses and individuals with efficient, reliable logistics tailored to your requirements.
-
How do I book a vehicle or logistics service?
You can book our services through our website’s booking form, by emailing info@hamkool.com, or by calling +234 805 192 2906. Our team is available 24/7 to assist with your booking.
-
What safety measures do you have in place?
Safety is our priority. All vehicles are regularly maintained, and our chauffeurs are trained in defensive driving and customer service. We also follow strict safety protocols, including vehicle sanitization, to ensure a secure and comfortable experience.
